WUPPERTAL
Mainstraße 9
42117 Wuppertal
E-Mail
info@wiliev.de
T 0202-265 77 870
F 0202-265 77 877
M 0160-963 823 85
We know
that for many people insurance is anything but exciting. For us, this is exactly the approach: to research for you exactly what solves your problem.
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We are
your partner and live this position towards insurers. With passion. Even if the insurer can only be reached by hotline, we are patient enough to master the endless variety of every hotline. You will always get a solution.
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We work
as an independent insurance broker and are your contact for every insurance company. Our aim is not to change your contracts from A to B, but to optimise existing contract conditions - price and performance are the key words.
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Are you looking for qualified support?
We are looking forward to you.
Our
Services
Private property risk
Our main topics are:
- building, liability, household and accident insurance
- Private old-age provision
- Motor vehicle insurance
The cheapest insurance...
...is sometimes the most expensive decision.
Insurance is a multifaceted topic and that is exactly what our work is about. Knowing the different topics and working out solutions for you. A cheap insurance premium is important, but the right insurance premium is more important.
Company insurance risk
Our main topics are:
- Company pension schemes
- Motor vehicle fleets
- Health insurance, also international for expats and impats
About
Us
"After giving up my partnership in a large insurance brokerage office in the summer of 2017, it was clear to me to naturally continue doing what has meant an incredible amount to me for more than 2 decades: working as an insurance broker, having personal and direct contact with clients, finding appropriate solutions to problems that arise every day and at any time. I was very lucky to have found employees who also share structures and working methods as well as the passion for this profession due to many years of working in large companies. Wiliev = We love insurance. Every day.
Even we don't always know everything, but in every case we know someone in our network who does. And that is why we promise you - we will find a solution! And you can expect solutions both as a commercial customer and as a private customer.
We look forward to your enquiry."
Svetlana Wolf - CEO
Svetlana
Wolf
Our
Locations
WILIEV
Wuppertal
WILIEV
Berlin
BERLIN
Unter den Linden 21
10117 Berlin
E-Mail
info@wiliev.de
T 030-209 240 03
F 0202-265 77 877
M 0160-963 823 85
According to § 5 TMG and § 55 RSt
Operator
wiliev Wolf e.K.
Mainstr. 9
42117 Wuppertal
Management
Svetlana Wolf
Contact
Phone 0202 - 265 77 870
Fax 0202 - 265 77877
E-mail info@wiliev.de
Registered office of the company
Wuppertal, HRA 24561
Permission granted
Permission as insurance broker according to § 34d para. 1 GewO
Registration number: D-99QL-BCCJ2-82
Permission granted by the Bergische Industrie- und Handelskammer Wuppertal-Solingen-Remscheid (Bergische Chamber of Industry and Commerce Wuppertal-Solingen-Remscheid)
Information according to § 11 Insurance Mediation Ordinance (VersVermV) and § 12 Financial Investment Mediation Ordinance (FinVermV): Initial_Information.pdf (182 KB)
Insurance Intermediary Register
Association of German Chambers of Industry and Commerce (DIHK) e.V., Breite Straße 29, 10178 Berlin
Phone: 0180 6 00 58 50 (landline price € 0.20/call; mobile phone prices maximum € 0.60/call)
www.vermittlerregister.info
Versicherungsvermittlerregister-Nr. D-NZEN-74LKH-33
Financial loss liability insurance
For wiliev Wolf e.K. there is a pecuniary damage liability insurance which exceeds the minimum requirements of §9 of the Ordinance on Insurance Brokerage and Consulting (VersVermV). The risk carrier is Ergo Versicherung AG, Victoriaplatz 2, 40477 Düsseldorf. The geographical scope of the insurance cover includes services in Europe.
ArbitrationThe following
arbitration bodies can be called upon for out-of-court dispute resolution: Versicherungsombudsmann e.V., Postfach 08 06 32, 10006 Berlin, Ombudsmann Private Kranken- und Pflegeversicherung, Postfach 06 02 22, 10052 Berlin.
Sustainability in accordance with Regulation
2019/2088Due to the current lack of regulatory standards from the European supervisory authorities and standardised information from insurance companies, we are not yet able to integrate a comprehensive sustainability strategy into our portfolio and advisory services. With a broader market offer in the future, a standardised consideration will take place.
§ 1 General
Your personal data (e.g. title, name, address, e-mail address, telephone number) will only be processed by us in accordance with the provisions of German data protection law and the data protection law of the European Union (EU). In addition to the processing purposes, recipients, legal bases, storage periods, the following regulations also inform you about your rights and the person responsible for your data processing. This data protection declaration only refers to our websites. If you are forwarded to other sites via links on our sites, please inform yourself there about the respective handling of your data.
§ 2 Contacting
(1) Purpose of processing
We process the personal data that you provide to us by e-mail, contact form, etc. in order to respond to and deal with your enquiries. You are not obliged to provide us with your personal data. However, we cannot reply to you by e-mail without your e-mail address.
(2) Legal basis
a) If you have given us express consent to process your data, Art. 6 (1a) DSGVO is the legal basis for this processing.
b) If we process your data to carry out pre-contractual measures, Art. 6 (1b) DSGVO is the legal basis.
c) In all other cases (especially when using a contact form), Art. 6 (1f) DSGVO is the legal basis.
(3) Legitimate interest
Our legitimate interest in processing is to communicate with you quickly and to respond to your enquiries in a cost-effective manner. If you provide us with your address, we reserve the right to use it for direct postal advertising. You can protect your interest in data protection by passing on your data sparingly (e.g. using a pseudonym).
(4) Categories of recipients
Hosting provider, dispatch service provider for direct advertising
(5) Storage period
Your data will be deleted when it is clear from the circumstances that your enquiry or the matter in question has been conclusively clarified.
However, if a contract is concluded, the data required under commercial and tax law will be retained by us for the periods specified by law, i.e. regularly ten years (cf. § 257 HGB, § 147 AO).
(6) Right of withdrawal
In the event of processing based on your consent, you have the right to revoke your consent at any time.
§ 3 Further information
(1) Purpose of processing
Data that you provide to us via an insurance comparison calculator is used to carry out pre-contractual measures or to fulfil a contract. This includes, for example, forwarding your online application to the insurance provider you have selected.
(2) Legal basis
The legal basis for this processing is Art. 6 para. 1 a) DSGVO.
§ 4 Cookies
Among other things, our website uses so-called "cookies", which serve to make our Internet presence more user-friendly, effective and secure. Cookies are small text files that are stored on your computer system. We use so-called "session cookies", which are transferred from our server to your computer system. Cookies are used to make the website as a whole more user-friendly and effective. "Session cookies", also called session cookies, are only stored in the computer's memory during a user's browser session and are automatically deleted from the user's computer when the browser is closed. The data processed by cookies is necessary for the aforementioned purpose to protect our legitimate interests as well as those of third parties in accordance with Art. 6 (1) p. 1 lit. f DSGVO.
With regard to the functions, one differentiates between technical cookies, performance cookies. Advertising/targeting cookies and sharing cookies, which are defined as follows:
- Technical cookies are mandatory as they are used to use the basic functions of the website and to ensure the security of the website. Further information, for example for advertising purposes, is neither collected nor stored.
- Performance cookies are used to improve the website and contain information about how you use the website and which websites you use, for example. The information is collected anonymously so that you are not identifiable.
- Advertising/targeting cookies are used to offer you tailored advertising and/or offers from third parties. The effectiveness of these offers is also measured. The storage period is 13 months.
- Sharing cookies aim to increase interactivity with other websites such as social media sites. These cookies are also stored for 13 months.
Apart from technical cookies, all cookies that are not absolutely technically necessary require your explicit and active consent pursuant to Art. 6 (1) sentence 1 lit. a DS-GVO, as the use of these cookies constitutes data processing. This applies in particular to the use of advertising, targeting or sharing cookies. Furthermore, we will only pass on your personal data processed by cookies to third parties if you have given your express consent to do so in accordance with Art. 6 (1) sentence 1 lit. a DS-GVO.
Most web browsers allow the use of cookies by default. If you do not want cookies to be stored on your computer, you can adjust the settings in most browsers and set up general or special permissions for websites to store cookies. At this point you can also delete cookies that have already been stored on your computer. You can find further information on the help pages of your browser. If you choose not to accept cookies, you can use the website but its functionality will be limited.
We use the following cookies:
Powermail
Cookie name: fe_typo3_user
Storage duration: Session
§ 5 Disclosure of data to third parties in third countries
If necessary, data will be passed on to third parties outside the European Economic Area (EEA), in so-called third countries. Such processing of your data will only take place to fulfil contractual obligations and to maintain your business relationship with us.
In some third countries (such as the USA) to which personal data may be transferred, there may not be a level of protection comparable to the applicable level of data protection in the EEA due to a lack of legal provisions. If this is the case, we ensure that data protection is sufficiently guaranteed. This is done via binding company regulations, standard contractual clauses of the European Commission for the protection of personal data or recognised codes of conduct. Please contact the responsible person under § 3 if you would like more information on this.
§ 6 Rights of the data subject
If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis us:
1. right to information
You can ask us to confirm whether personal data relating to you is being processed by us.
If there is such processing, you can request information from us about the following:
- the purposes for which the personal data are processed;
- the categories of personal data which are processed;
- the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;the planned duration of the storage of the personal data relating to you or, if specific information on this is not possible, criteria for determining the storage duration;
- the existence of a right to rectify or erase personal data concerning you, a right to restrict processing by us or a right to object to such processing;
- the existence of a right of appeal to a supervisory authority;
- any available information on the origin of the data if the personal data are not collected from the data subject;
- the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.
You have the right to request information on whether personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 of the GDPR in connection with the transfer.
2. right of rectification
You have a right to rectification and/or completion from us if the personal data processed concerning you is inaccurate or incomplete. We must make the rectification without undue delay.
3. right to restriction of processing
You may request the restriction of the processing of personal data concerning you under the following conditions:
- if you dispute the accuracy of the personal data relating to you for a period of time that enables us to verify the accuracy of the personal data;
- if the processing is unlawful and you refuse to erase the personal data and instead request the restriction of the use of the personal data;
- if we no longer need the personal data for the purposes of processing but you need it for the assertion, exercise or defence of legal claims; or
- if you have objected to the processing pursuant to Art. 21 (1) DSGVO and it has not yet been determined whether the legitimate grounds to which we are entitled outweigh your grounds.
Where the processing of personal data relating to you has been restricted, those data may be processed, with the exception of their storage, only with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of substantial public interest of the Union or of a Member State.
If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by us before the restriction is lifted.
4. right to erasure
a) Obligation to delete
You may request that we delete the personal data relating to you without delay and we are obliged to delete this data without delay if one of the following reasons applies:
- The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
- You revoke your consent on which the processing was based pursuant to Art. 6(1)(a) or Art. 9(2)(a) DSGVO and there is no other legal basis for the processing.
- You object to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) of the GDPR.
- The personal data concerning you have been processed unlawfully.
- The deletion of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which we are subject.
- The personal data concerning you has been collected in relation to information society services offered pursuant to Art. 8(1) DSGVO.
b) Information to third parties
If we have made the personal data concerning you public and we are obliged to erase it pursuant to Article 17(1) of the GDPR, we shall, taking into account the available technology and the cost of implementation, take reasonable steps, including technical measures, to inform the data controllers processing the personal data that you, as the data subject, have requested that they erase all links to, or copies or replications of, that personal data.
c) Exceptions
The right to erasure does not exist insofar as the processing is necessary
- to exercise the right to freedom of expression and information;
- for compliance with a legal obligation which requires processing under Union or Member State law to which we are subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in us;
- for reasons of public interest in the area of public health pursuant to Art. 9(2)(h) and (i) and Art. 9(3) DSGVO;
- for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Article 89(1) of the GDPR, where the right referred to in Section (a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing; or
- to assert, exercise or defend legal claims.
5. right to information
If you have asserted the right to rectification, erasure or restriction of processing against us, we are obliged to notify all recipients to whom the personal data relating to you has been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.
You have the right to be informed about these recipients.
6. right to data portability
You have the right to receive the personal data relating to you that you have provided to us in a structured, commonly used and machine-readable format. You also have the right to transfer this data to another controller without hindrance, provided that
- the processing is based on consent pursuant to Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO or on a contract pursuant to Art. 6 para. 1 lit. b DSGVO and
- the processing is carried out with the aid of automated procedures.
In exercising this right, you also have the right to have the personal data concerning you transferred directly from us to another controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this.
The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.
7. right of objection
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Article 6(1)(e) or (f) DSGVO; this also applies to profiling based on these provisions.
We will then no longer process the personal data relating to you unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
If the personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.
If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
You have the possibility, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.
8. right to revoke the declaration of consent under data protection law
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
9. automated decision in individual cases including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision
- is necessary for the formation or performance of a contract between you and us,#
- is permitted by Union or Member State legislation to which we are subject and that legislation contains appropriate measures to safeguard your rights and freedoms and your legitimate interests; or
- is done with your express consent.
However, these decisions must not be based on special categories of personal data pursuant to Art. 9(1) of the GDPR, unless Art. 9(2)(a) or (g) applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests.
With regard to the cases mentioned in (1) and (3), we take appropriate measures to safeguard the rights and freedoms as well as your legitimate interests.
10. right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.
The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.
Responsible for data processing:
wiliev Wolf e.K., Mainstraße 9, 42117 Wuppertal, represented by the owner Svetlana Wolf
Phone: +49 202 - 265 77 870 Fax: +49 202 - 265 77 877, E-mail: info@wiliev.de
Contact details of the data protection officer
You can reach our data protection officer at our above-mentioned address with the addition "Attn: Data Protection Officer".
§ 7 Disclosure of data to cooperation partners
In order to fulfil contracts within the scope of our activities, it may be necessary for us to pass on your personal data to the following companies:
AMEXPool AG Im Mittelfeld 19, 79426 Buggingen
Asspick Versicherungsmakler GmbH Moislinger Allee 9, 23558 Lübeck
blau direkt GmbH & Co. KG, Kaninchenborn 31, 23560 Lübeck
Fonds Finanz Maklerservice GmbH. Riesstraße 24, 80992 Munich
Gerd Augustin GmbH, Gotenstr. 17, 20097 Hamburg
Morgen&Morgen GmbH, Wickerer Weg 13-15, 65719 Hofheim, Germany
NAFI GmbH, Lütmarser Straße 60, 37671 Höxter, Germany
ScanDok GmbH, Wienerstraße 120, 60599 Frankfurt am Main, Germany
softfair GmbH Albert-Einstein-Ring 15, 22761 Hamburg
VEMA eG, Unterkonnersreuth 29, 95500 Heinersreuth
§ 8 Right of objection
If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 (1) sentence 1 lit. f DSGVO, you have the right to object to the processing of your personal data pursuant to Art. 21 DSGVO, insofar as there are grounds for doing so that arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which is implemented by us without specifying a particular situation.
If you wish to exercise your right of withdrawal or objection, please use the contact details of the above-mentioned responsible person.
§ 9 Changes
This privacy policy is currently valid and has the status July 2021.
Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this data protection declaration. The current data protection declaration can be accessed on the website at any time and printed out.
Initial information pursuant to §15 of the Ordinance on Insurance Mediation and Advice
wiliev Wolf e.K.
Mainstr. 9
42117 Wuppertal
Owner
Svetlana Wolf
Registered office of the company
Wuppertal Register No. HRA 24561
Contact
Phone 0202- 265 77870
Fax 0202- 265 77877
E-Mail info@wiliev.de
Umsatzsteuer-ID-Nr.: DE209031682
Registration as an insurance broker in accordance with §34d para. 1 of the Trade Regulation Act (Gewerbeordnung)
Registration No. D-99QL-BCCJ2-82
Joint Register Office pursuant to §11aAbs. 1 GewO
Association of German Chambers of Industry and Commerce (DIHK) e.V.
Breite Straße 29
10178 Berlin
Telephone: (0180) 6 00 58 50
(landline price € 0.20/call; mobile phone prices maximum € 0.60/call)
The register can be viewed at: www.vermittlerregister.info.
wiliev Wolf e.K. does not hold any direct or indirect interest of more than ten percent in the voting rights or capital of an insurance company.
Conversely, no insurance company or parent company of an insurance company holds a direct or indirect interest of more than ten percent in the voting rights or capital of wiliev Wolf e.K. either.
Arbitration boards - out-of-court dispute resolution pursuant to § 214 VVG:
Versicherungsombudsmann e.V.
PO Box 08 06 32
10006 Berlin
Ombudsman Private Health and Long-Term Care Insurance
PO Box 060222
10052 Berlin
Consumer arbitration boards - dispute resolution procedure pursuant to § 36 VSBG:
Versicherungsombudsmann e.V.
PO Box 08 06 32
10006 Berlin
Professional regulations concerning wiliev Wolf e.K. as an insurance broker can be viewed and accessed via the homepage www.gesetze-im-internet.de operated by the Federal Ministry of Justice and juris GmbH:
§ 34 d Trade, Commerce and Industry Regulation Act (GewO) and § 34 f Trade, Commerce and Industry Regulation Act (GewO)
§§ 59-68 Insurance Contract Act (VVG)
Insurance Mediation Ordinance (VersVermV)
Financial Investment Brokerage Ordinance (FinVermV)
Consultation and remuneration
In the course of mediation, wiliev Wolf e.K. offers advice in accordance with the legal requirements and receives a commission from the product provider for the successful mediation of an insurance contract. This commission is not to be paid separately to wiliev Wolf e.K. by the customer, but is already included in the insurance premium. wiliev Wolf e.K. does not receive any further remuneration in connection with the brokerage.
Online Dispute Resolution pursuant to Art. 14 (1) Regulation on Online Dispute Resolution in Consumer Matters (ODR Regulation)
The European Commission provides an online dispute resolution platform (ODR platform) which consumers can find at https://webgate.ec.europa.eu/odr/main/. Consumers have the possibility to use this platform for out-of-court settlements of their disputes about contractual obligations.
E-mail: info@wiliev.de
Complaint management
If you have any complaints about our activities, please contact our complaints office:
E-mail: info@wiliev.de
Professional regulations:
- § 34d GewerbeordnungThe
professional regulations can be viewed and accessed via the homepage operated by
the Federal Ministry of Justice and juris GmbH www.gesetze-im-internet.de.